1. The purpose of collecting customer information is related to issues such as:

We use the information provided by customers for the following purposes:

    • Support customers: in purchasing, payment, delivery.

    • Provide product and service information and support at the request of customers.

    • Send notifications of our latest programs and products.

    • Resolve problems incurred when purchasing.

2. Scope of information collection:

When customers need to order or buy products online at, we collect personal information of customers when ordering on the website:

    • Full name
    • Email address
    • Phone number
    • Adress

3. Customer information storage time:

Member’s personal data will be stored until the request to cancel or the member to log in and perform the cancellation. In all other cases, member’s personal information will be kept confidential on server.

4. Persons or organizations that may have access to customer information:

    • The shipping units will be provided with information to serve the delivery of goods such as name, address and phone number.
    • For the Company employees, there will have specialized departments to serve customers in the process of using products.
    • For affiliated, co-implemented, outsourced programs for the purposes mentioned in Section, personal information security requirements always apply.
    • Legal requirements: We may disclose personal information if it is required by law and such disclosure is reasonably necessary to comply with legal processes.
    • Business transfer (if any): in the event of merger or consolidation in whole or in part with another company, buyer will have access to information stored and maintained by us, including personal information. 

5. Address of information collection and management units:

NGO INTERNATIONAL CO., LTD (Tên quốc tế: NGO International Company Limited)

Established and operated under the Business Registration Certificate No.: 0107306713, registered for the first time on January 21st, 2016

Head office: No. 17, 71/14/3 Hoang Van Thai, Khuong Trung Ward, Thanh Xuan District, Hanoi.

6. Methods and tools for users to access and edit data:

If you have any request to access and edit the personal information provided, please:

  • Directly call 0969 867 924 & 0969 867 925.
  • Send email to:

7. Mechanism for receiving and resolving consumer complaints related to the misuse of personal information provided or scope notified:

At, the protection of your personal information is very important, you are guaranteed that the information provided us will be kept confidential. commits not to sharing, selling or renting your personal information to any other person. commits to only using your information in the following cases:

– Improving service quality for customers
– Dispute and complaint settlement
– When required by legal authority. understand that your interests in the protection of personal information are also our responsibility, so in case of any questions or comments related to’s privacy policy, and related to personal information being misused, please contact the hotline 0969 867 924 & 0969 867 925 or email: for processing.